KOLCT Marketplace – Terms of Use

Welcome to the KOLCT Marketplace. These Terms of Use (“Terms”) govern your access to and use of the KOLCT platform, services, and products (“Services”). By accessing, browsing, or purchasing through KOLCT, you acknowledge that you have read, understood, and agreed to be bound by these Terms, along with any applicable laws and regulations of the Kingdom of Saudi Arabia.

1. Eligibility and User Accounts
  • To use the KOLCT Marketplace, you must be at least 18 years of age or the age of majority under applicable law.

  • Users must provide accurate, complete, and updated information when creating an account.

  • You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

  • KOLCT reserves the right to suspend or terminate accounts at its sole discretion if fraudulent, illegal, or unauthorized activity is suspected.

2. Intellectual Property Rights
  • All content on the KOLCT Marketplace, including but not limited to designs, cards, logos, trademarks, artwork, digital assets, images, and text, is the intellectual property of KOLCT or its licensors.

  • You may not reproduce, distribute, modify, display, or exploit any part of the Marketplace without prior written authorization from KOLCT.

  • Any misuse of intellectual property will be pursued under Saudi copyright and intellectual property laws.

3. Products and Services
  • KOLCT offers collectible cards, digital services, and related products for sale through the Marketplace.

  • Product descriptions, images, and specifications are provided for reference and may vary slightly from the final product due to printing, design, or technical limitations.

  • KOLCT reserves the right to modify, discontinue, or update any product offering at any time.

4. Purchasing and Delivery Conditions
  • Order Confirmation: All purchases are subject to product availability and payment confirmation. Once confirmed, orders are binding and non-cancellable, except as required under applicable consumer protection laws.

  • Pricing and Payment: Prices are displayed in Saudi riyal (SAR), inclusive of applicable taxes and fees unless otherwise stated. Payment must be made in full at checkout using approved payment methods. KOLCT reserves the right to cancel orders in the event of pricing errors, unauthorized transactions, or suspected fraud.

  • Delivery Timeline: Estimated delivery is 30 to 40 days from the order confirmation date. Delivery times may vary due to production, stock availability, logistics, or unforeseen delays. KOLCT shall not be liable for delays caused by customs clearance, force majeure, or third-party logistics providers.

  • Shipping and Address Accuracy: Customers are responsible for providing accurate shipping details. KOLCT is not liable for failed deliveries or delays due to incorrect or incomplete information.

  • Risk and Ownership: Risk of loss or damage passes to the customer upon delivery. Ownership transfers only once payment is received in full by KOLCT.

  • Returns and Refunds: All sales are final and non-refundable, except for defective or damaged products as required under applicable consumer protection law. Claims must be submitted within 7 days of delivery.

  • Force Majeure: KOLCT shall not be held liable for delays or failures caused by events beyond its reasonable control (natural disasters, strikes, transport interruptions, government actions, etc.).

  • Acknowledgment: By checking the confirmation box at checkout, you confirm you have read and agreed to these Purchasing and Delivery Conditions.

5. User Conduct
  • You agree not to use the platform for unlawful or fraudulent purposes.

  • You may not attempt to gain unauthorized access to accounts, servers, or systems.

  • You may not resell or redistribute products purchased on KOLCT without authorization.

  • You may not infringe upon the intellectual property rights of KOLCT or third parties.

6. Limitation of Liability
  • To the fullest extent permitted by law, KOLCT shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Marketplace.

  • KOLCT’s total liability for any claim related to your purchase shall not exceed the amount paid for the product in question.

7. Privacy and Data Protection
  • KOLCT is committed to protecting your personal data in compliance with the Saudi Personal Data Protection Law (PDPL).

  • Your personal information will only be collected, stored, and used for the purpose of order fulfillment, service improvements, and legal compliance.

  • For more information, please review our Privacy Policy.

8. Governing Law and Dispute Resolution
  • These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.

  • Any dispute arising out of or related to the use of the Marketplace shall be resolved through amicable settlement. If settlement is not possible, disputes shall be referred to the competent Saudi courts.

9. Amendments to the Terms
  • KOLCT reserves the right to amend, update, or revise these Terms at any time without prior notice.

  • Continued use of the Marketplace after changes are published constitutes acceptance of the revised Terms.

10. Contact Information
  • For any inquiries regarding these Terms or your purchases, please contact:

  • KOLCT Marketplace Support

  • Email: contact@kolct.com

  • Phone: 920005455

11. Auction and Resale Policy
  • General Conditions: The KOLCT Marketplace provides a resale and auction platform where users can list, bid on, and purchase KOLCT-certified products. All items listed must be original, authenticated KOLCT products.

  • Seller Responsibilities: Sellers are responsible for accurate and complete item descriptions and warrant ownership of the products listed.

  • Buyer Responsibilities: Buyers acknowledge that bids are binding and must complete payment if they win an auction.

  • Fees and Payments: KOLCT may charge transaction fees or commissions on resale and auction sales, which will be disclosed at the time of listing.

  • Delivery: Delivery timelines for resale/auction purchases may differ due to verification and shipping processes.

  • No Guarantee of Value: KOLCT does not guarantee any future resale value of products.

  • Dispute Resolution: Disputes shall first be handled through KOLCT’s customer support mediation process. If unresolved, disputes shall be governed by Saudi law and resolved in the competent Saudi courts.